Placing Orders
Managing Your Custom Experience
Welcome! We're here to make ordering custom apparel easy and stress-free.
Whether you're placing a small run or a large order, we offer flexible options to fit your needs. Most products have a minimum quantity, but if you're looking for a smaller amount, just reach out and we'll see what's possible. For larger orders, we often recommend starting with a small test batch to make sure everything looks perfect before scaling up.
We're here to support you from design to delivery. If you have questions at any point, don't hesitate to reach out — or explore the information below to learn more.
Choose your product, upload your design, and place your order. Our team reviews every design before printing to make sure it works well with the garment and print method. If anything needs adjusting, we’ll reach out or send a proof before production begins.
If your design needs adjustments or clarification, yes. Our team reviews every order and confirms details before printing to ensure the final result looks great.
That’s okay — most designs don’t need to be perfect. We’ll review your file and make sure it’s suitable for printing. If something won’t print well, we’ll contact you before moving forward.
Yes. Reorders are quick and easy. If we already have your artwork on file, you can reorder without starting from scratch.
Absolutely. For larger orders, we often recommend starting with a small test batch to make sure you’re happy with the print, sizing, and overall look before scaling up.
Returns and Refunds
Ensuring Your Satisfaction
We want every order to arrive exactly as expected. If something isn’t right, our team will work quickly to make it right. This section explains how we handle order issues, reprints, returns, and refunds so you know exactly what to expect.
If something arrives incorrect, damaged, or doesn’t match what was approved, contact us as soon as possible. We’ll review the issue and work quickly to make it right.
Because each item is custom-made, we don’t accept returns for buyer’s remorse or sizing mistakes. However, if there’s a production error or defect, we’ll take care of it.
Depending on the situation, we may offer a reprint, refund, or store credit. Our goal is always to resolve the issue fairly and efficiently.
If production hasn’t started yet, we’re happy to help with changes or cancellations. Once an order enters production, it may no longer be eligible for cancellation or refund.
Simply contact our support team with your order number and a brief description of the issue. Photos are helpful and allow us to resolve things faster.
Benefits of InkCraft
More than just custom printing
Every order is reviewed before printing
Our team checks your design to make sure it prints correctly and looks great. If something needs adjusting, we catch it before it goes to press.
Proofs when needed — no guesswork
If your artwork requires changes or clarification, we’ll reach out or send a proof so you know exactly what you’re getting.
Fast, easy reorders
We keep your artwork on file, making reorders quick and hassle-free without starting from scratch.
Flexible order sizes
Whether you need a small run or a large batch, we offer options to fit your needs — including test runs for bigger orders.
Printed in-house by people who care
We handle printing ourselves, which means better quality control, faster communication, and consistent results from start to finish.