Will the design fade, crack, or peel over time?

No, we use a special coating that bonds your design directly into the fabric, ensuring it won’t fade or peel.

What’s the quality of the hats?

Our hats are crafted from 100% ployester with a firm foam front panel with lining. 6 rows stitching on visor. And a plastic adjustable snap.

Can I see a preview of my design before it’s printed?

Yes, absolutely! Every order includes a free digital proof, so you can review and approve your design before we begin printing. This ensures your hat looks exactly as you envisioned.

What if I need to make changes to the design after seeing the proof?

If you need to make changes after seeing the proof, no problem! Just let us know what adjustments you'd like, and we’ll update the proof for your approval. We want you to be completely satisfied before we start printing.

Are there hidden fees for things like setup or shipping?

No, there are no hidden fees. We offer transparent pricing, with setup and 7-day shipping included in the cost. You’ll know exactly what you’re paying for upfront, with no surprises.

How long will it take to get my order?

Your order will be completed with a fast turnaround time, and we offer free 7-day shipping on every order. Typically, you can expect to receive your custom hats within a few days after proof approval, but if you have a specific timeline, just let us know, and we’ll do our best to meet it!

Is there an option for faster shipping if I need it sooner?

Yes, we offer expedited shipping options if you need your order sooner. These options can be found at checkout after you input your shipping information.

Do you offer other customization options like embroidery or specialty inks?

Yes, we do offer additional customization options like embroidery and specialty inks! Just be sure to include a note with your order, and our team will ensure your preferences are met.

What if I need to change my order after placing it?

If you need to make changes to your order after placing it, reach out to us as soon as possible. We'll do our best to accommodate your requests, but please note that changes may not be possible if production has already begun.

Can I cancel the order if I change my mind?

Yes, you can cancel your order if you change your mind. Just contact us promptly, as cancellations are only possible before production begins. If you’re unsure, reach out, and we’ll help with the next steps.

How do I know which sizes to order? Do you have a sizing chart?

We provide a detailed sizing chart with every order to help you choose the right sizes. Simply refer to the chart to find the best fit for your needs, and if you have any questions, our team is here to assist!

What if the shirts don’t fit as expected?

If the shirts don’t fit as expected, let us know right away. We provide a sizing chart to help guide your selection, but if there are any issues, we’ll work with you to find a solution to ensure your satisfaction.

Are the shirts made with eco-friendly materials?

This product is made in a facility that is run by at least 50% renewable energy

This product is made in a facility that utilizes the Higg Index and has implemented Level 2 practices or above, and was made by a mill that has partnered with or is accredited by the Fair Labor Association

Is the printing process sustainable?

Yes, we prioritize sustainability in our printing process. We use eco-friendly inks and materials whenever possible, and our production methods are designed to minimize waste, helping reduce our environmental impact.

What’s the refund policy if I’m not happy with the hats?

If you're not completely satisfied with your hats, please reach out to us. We’ll work with you to address any issues, whether through adjustments, replacements, or a refund. Your satisfaction is our priority, and we’re committed to ensuring you’re happy with your order.